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Terms and Conditions


Legal

Access to and use of any part or page of www.walker-construction.co.uk (the “Website”) is provided by Walker Construction (UK) Ltd, registered office: Registered Office: Walker Construction (UK) Limited, Park Farm Road, Folkestone, Kent. CT19 5DY. Operations Office: Walker Construction (UK) LTD, Inca House, Trinity Rd, Ashford, Kent TN25 4AB Company Registered in England - Number: 818974.  (“Walker Construction”), (“We”) or (“Our”) on the terms below.

By using the Website, you agree to be bound by these terms, which take effect immediately on your first use of the Website.

If you do not agree to be bound by all of the following terms please do not access and/or use the Website. We may change these terms from time to time and so you should check these terms regularly. Your continued use of the Website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using the Website.

You agree to use the Website only for lawful purposes and in a way that does not infringe Our rights or restrict or inhibit anyone else's rights, use or enjoyment of the Website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Website.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms & Conditions of Use.

Intellectual property

Copyright in these pages is owned by Walker Construction. Other than as set out below, all copyright, trademarks, design rights, patents, database rights and other intellectual property rights (registered and unregistered) in and on the Website and all content (including all applications) located on the Website shall remain vested in Walker Construction or its licensors (which includes other users). You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Website content in any way except for your own personal, non-commercial use. All other use is prohibited. You must not modify any of the Website content, adapt, alter or create a derivative work from any Website content in any circumstances and/or use any part of the content on the Website for commercial purposes unless otherwise licensed by Walker Construction. Walker Construction’s status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.

Limitation of liability

The content of the pages of this Website is for your general information and use only and is not intended to amount to advice on which you should rely. It is subject to change without notice.

Although we have taken reasonable care to keep this Website up to date and accurate, we cannot guarantee that it is all correct. Walker Construction does not provide any warranty, representation or guarantee (implied or express) as to the accuracy, timeliness, performance, completeness or suitability of the information , materials and/or content found or offered on this Website for any particular purpose and you use the Website at your own risk. You acknowledge that such information and materials may contain inaccuracies or errors and Walker Construction and its group companies expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Access to and/or use of the Website is provided on a strictly ‘as is’ basis. Walker Construction does not warrant that functions available on the Website will be uninterrupted or error free, that defects will be corrected, or that the Website or the server that makes them available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Where this Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Walker Construction have no control over the contents of such third party sites or resources.

Privacy

Any personal data or information you supply to the Website including but not limited to contact details and/or other personal data or information you issue to us via use of the Website or ‘Contact Us’ form on the Website will be collected, stored, used and transferred in accordance with Walker Construction’s Cookies & Privacy Policy as set out in the Cookies & Privacy Policy section of the Website.

Contact Us form 

Please use the Contact Us form if you’d like to request further information or if you have an enquiry and someone from our team will be in touch with you shortly.

Walker Construction will not distribute or sell your information to a third party without your prior consent except where required for the purposes set out in our Cookies & Privacy Policy, namely: administration and/or management of the Website, sharing of such information between divisions, successors in title and with its selected business partners, agents and suppliers so we can respond to your enquiries and requests and (where you consent), to provide you with information on other services that you may be interested in. Walker Construction processes your information and personal data in accordance with our Cookies & Privacy Policy.

By ticking the box you consent to Walker Construction using your contact details for the purposes of sending you marketing calls, texts or email on developments, properties or products or services that you may be interested in and to Walker Construction sharing this information with other divisions, selected business partners, sales agents, and suppliers in accordance with our Cookies & Privacy Policy.

General

These Terms and Conditions of Use are governed by the laws of England and Wales. You agree that the English courts shall have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms & Conditions of Use.

To the extent that any part of these Terms & Conditions of Use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

The failure or delay of Walker Construction to exercise or enforce any right in these terms does not waive Walker Construction’s right to enforce that right.

Complaints Policy

Walker Construction takes both positive and negative feedback very seriously. It is a chance for us to learn and improve for the future, as well as an opportunity for us to put things right. In the unlikely event that you are not satisfied with any aspect of the service you have received from us or any of our agents or you have any suggestions on how we may improve our service, please let us know as soon as possible by contacting us using any of the methods below:

By Email:

admin@walker-construction.co.uk

By Phone:

01303 851111 during 9.00 am - 5.00 pm weekdays (answer phone service 24/7 or during busy periods).

By Post:

Walker Construction (UK) Ltd

Park Farm Industrial Estate

Park Farm Road

Folkestone

Kent

CT19 5DY

If we receive a complaint from you, we will contact you within five days to let you know that we have received your complaint and that we will be dealing with it promptly. We will respond to you with further details, including the name of the allocated individual dealing with your complaint within ten working days following receipt. Our aim is to deal with any complaint within four weeks after we receive it, although we recognise that in some instances we may need more time to properly and fairly investigate a complaint.

In the event we cannot deal with your complaint within four weeks, we will write to you to update you of this. We will always keep you up-to-date with our progress in resolving your complaint but, in any event, we will send you our full written response within eight weeks of receiving your complaint.

 

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